Bulgari is one of the most prestigious brands and global players on the luxury market. The company designs, produces, distributes and sells high-end jewels, watches, perfumes and accessories through a network of over 250 owned stores in the most exclusive shopping areas in the world, selected distributors and more than 10,000 exclusive perfumeries. Bulgari belongs to the LVMH Group (Louis Vuitton Moët Hennessy group), global leader in the luxury sector.

Quality and excellence are the basis of the company culture, which reflects the same commitment within the working environment to achieve an organisation aimed at the full satisfaction of the customer. Excellence for Bulgari means the perfect balance between top quality products and impeccable services worldwide.

Its People

The company develops its people on both hard and soft skills, offers training and supports internal mobility.

Bulgari employs over 170 people in Dublin within its Global Logistic and Supply Chain Centre.

Within its Worldwide Logistic and Supply Chain Centre based in Dublin, Ireland, the company is looking for a Jewellery Quality Control Specialist – Maternity Leave Cover.

The role is to organize and ensure the correct implementation of quality controls on finished products, components and processes for repair internally and externally while respecting Bulgari quality specifications and standards.

The successful candidate will be required to attend a minimum of 2-3 months training in Italy with our Quality Control team in our largest jewellery plant.

Job responsibilities

What you can expect from your role?

• Ensure compliance using defined quality standards for finished products and coordinating Quality Control inspections for internal production.
• Communicating regularly with our Quality control team in Italy to ensure quality alignment.
• Support the management of reported quality issues from the Quality control team in Italy.
• Working closely with the polishing team to communicate the necessary production needs and give feedback on finished pieces.
• Manage workload priorities in accordance with supply planning requirements.
• Ensure Quality Control reports and information are timely and accurately registered in the systems to build relevant reporting.
• Revise and constantly improve the Quality Control processes and supervise their application.
• Provide feedback on Quality Control results against established quality standards (Bulgari quality specifications) and contribute the continuous update and improvement of the Quality System.
• Define and implement metrics and KPIs to measure the effectiveness and efficiency of the Quality Control process, proposing corrective actions to improve conformity rates.
• Ensure and foster the definition and continuous improvement of the quality of Bulgari products to maintain and develop their high impact on the market.
• Cooperate with the other departments involved in all initiatives/projects aiming at continuous improvement.
• Support business events & tours to showcase the quality department, while providing expert quality advice to the business when required.
• Support annual refresher training both in Italy and Dublin.

Profile

Requirements

You have extensive experience in and passion for jewellery making at a large scale. For this role, we need someone who can be trusted with a sense of excellence and detail.

Experience With

• Raw materials, semi-finished and finished products for the assigned product category.
• Precious metals including gold and platinum.
• Gemstone/Diamond Knowledge.
• Knowledge of Production processes e.g Goldsmith techniques/polishing/casting/soldering/stone setting/Plating/Hallmarking.
• Jewellery inspection tools e.g loupe/mandrels/calipers
• Quality control standards in the jewellery industry
• Quality Management principles and procedures
• Incoming and in-process quality control techniques

Additional information

Who are you ?

You have extensive experience in and passion for jewellery making at a large scale. For this role, we need someone who can be trusted with a sense of excellence and detail.

We Require Someone With The Following Skills & Experience

• Minimum of 3yrs experience in Quality within the Jewellery Industry
• Minimum of 5yrs hands on experience with managing jewellery in a workshop environment.
• Raw materials, semi-finished and finished products for the assigned product category.
• Precious metals including gold and platinum.
• Gemstone/Diamond Knowledge.
• Knowledge of Production processes e.g Goldsmith techniques/polishing/casting/soldering/stone setting/Plating/Hallmarking.
• Jewellery inspection tools e.g loupe/mandrels/calipers
• Quality control standards in the jewellery industry
• Quality Management principles and procedures
• Incoming and in-process quality control techniques
• Attention to detail in everything they do.

On the soft skills side, the company is looking for passionate people who can work as part of a team. Communication is at the heart of the organisation, and collaborative people are highly valued.

Additional information for internal candidates

Its Values

• “Our motto is ‘People Make the Difference’; the company helps employees reach their potential.”
• Be Creative and Innovative: ideas are welcome, and employees are encouraged to share them.
• Deliver Excellence: as a luxury brand, the company strives to deliver the best experience in everything it does.
• Cultivate an Entrepreneurial Spirit: a supportive environment is provided to set employees up for success.
• Diversity & Inclusion are embraced, and the company is committed to treating all people with the utmost respect, dignity and understanding.